“TATA KELOLA LAYANAN FAKULTAS BAHASA DAN SENI UNIVERSITAS NEGERI SURABAYA: PERSPEKTIF REFLEKTIF”, FBS, vol. 1, pp. 32–39, Aug. 2025, Accessed: Mar. 10, 2026. [Online]. Available: https://proceedings.conferixpublishing.com/index.php/PBSSDB/article/view/4